Shipping Policy

At Zavallie, we work to ensure that your order is processed and shipped safely and within the estimated timeframe provided at checkout.

Order Processing

Orders are processed Monday through Friday during our customer service hours.

Once payment has been confirmed, your order will be prepared for shipment.

Delivery Time

Delivery times may vary depending on the destination, product availability, and shipping method selected at checkout.

The estimated delivery time will be displayed during the checkout process.

Tracking

When available, a tracking number will be sent to the customer by email after the order has been shipped.

Shipping Delays

Delays may occur due to circumstances beyond Zavallie's control, including weather conditions, logistical issues, shipping carriers, customs, or other unforeseen events.

Delivery Address

Customers are responsible for providing a correct and complete delivery address when placing an order.

If an order is returned due to an incorrect or incomplete address provided by the customer, please contact us for further instructions.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: atendimento@zavallie.com

Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM.